✦ LEGAL
Grievance Redressal
For data protection and platform complaints under the DPDP Act, 2023.
Effective: 9 October 202601
Grievance Officer
✦ GRIEVANCE OFFICER [Your Name] Grievance Officer grievance@talecatai.com +91-XXXXX-XXXXX [Your Full Address] Responds within 30 days Mon–Fri · 10 AM – 6 PM IST
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How to File a Grievance
- Email grievance@talecatai.com with your details.
- We acknowledge receipt within 48 hours.
- We investigate and respond within 30 days.
- If unresolved, you may escalate to the Data Protection Board of India.
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What You Can Complain About
- How your personal data is collected or used
- Access, correction, or deletion requests
- Account security or suspected misuse
- Interview or application data concerns
- Platform conduct and service issues
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What We Do Not Handle
- Hiring decisions made by an employer
- Disputes unrelated to TalecatAI services
- Requests made on behalf of another person without authorization
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Escalation
If your concern remains unresolved after contacting the Grievance Officer, you may use the applicable statutory escalation process.
You may escalate to the Data Protection Board of India once operational.